Refund policy

Return & Refund Policy

Last Updated: 30th april 2026

At GlanceBlu, we want you to love what you receive. If something isn’t right, we’re here to help.

1. Returns

We accept returns under the following conditions:

  • The item must be unused, unworn, and in its original condition.

  • All tags and packaging must be intact.

  • Return request must be made within 7 days of delivery.

2. Non-Returnable Items

The following items are not eligible for return:

  • Items on sale or purchased during special promotions.

  • Used, damaged, or altered products.

  • Items without original packaging or tags.

3. Return Process

To initiate a return:

  • Email us at glanceblu@gmail.com

  • Or message us on WhatsApp: +91 7994734756

  • Or DM us on Instagram: @glanceblu

Please include:

  • Order ID

  • Product details

  • Reason for return (with images if applicable)

Our team will review your request and provide return instructions.

4. Refunds

Once we receive and inspect your returned item:

  • Approved refunds will be processed within 5–7 business days.

  • Refund will be credited to your original payment method.

5. Exchanges

We currently offer exchanges only for:

  • Wrong item received

  • Damaged or defective products

Exchange requests must be made within 48 hours of delivery.

6. Damaged or Incorrect Items

If you receive a damaged or wrong product:

  • Contact us within 48 hours

  • Share clear photos/videos of the issue

We will arrange a replacement or full refund at no extra cost.

7. Shipping Charges

  • Return shipping costs may be borne by the customer unless the product is defective or incorrect.

  • Original shipping charges (if any) are non-refundable.

8. Contact Us

For any queries, reach out to us:

GlanceBlu reserves the right to refuse returns that do not meet our policy conditions.